AI RAG Systems
Turn your docs, FAQs, and knowledge base into a 24/7 AI assistant.
I design and deploy production-grade Retrieval-Augmented Generation systems that let your team — or your customers — query any document, policy, or knowledge base in plain English. Built with automated ingestion pipelines that re-index content on update, semantic vector search for accurate retrieval, and OpenAI-powered conversational interfaces that stay in context.
60%
Support queries automated
85%
Bot accuracy on first response
70%
Ticket volume reduction (month 1)
What's included
- Document ingestion pipeline with automatic re-indexing on update
- Vector database setup (pgvector or Pinecone) with chunking strategy
- Semantic similarity search tuned for your content type
- Conversational query interface with memory and context window
- Webhook or API endpoint for embedding into any product
- Analytics layer to track query accuracy and escalation rate
How it works
Ingest & Embed
Your documents — PDFs, Notion pages, CSVs, website content — are ingested, chunked, and embedded into a vector database. The pipeline re-runs automatically whenever content changes.
Retrieve & Rank
When a user asks a question, semantic search retrieves the most relevant chunks from the vector DB. Context is assembled and ranked before being passed to the LLM.
Generate & Deliver
OpenAI synthesises a grounded, accurate answer from retrieved context. Unknown queries are escalated or flagged — the bot never hallucinates outside of your data.
Real projects using this service
MiniSport Internal RAG Assistant
An internal RAG assistant that lets the MiniSport team ask questions across company documentation in natural language. It reduces time spent searching docs and gives staff faster, more consistent answers.
BookieLink Customer Support Bot
A RAG-powered support bot trained on thousands of BookieLink Q&A records. It handles repetitive customer questions automatically, reduces support tickets, and frees the team for higher-value cases.
iPrint AI Voice & Chat Support Agent
A combined chat and voice support agent for iPrint using ElevenLabs, Twilio, and payment integrations. It handles high-volume customer requests, improves response speed, and keeps sales/support actions inside one conversation.
Ready to get started?
Book a free 30-minute discovery call and let's scope out your project.