Practice area 04 · AI voice & chat agents
Your business answers the phone — even at 3am.
I build AI voice agents powered by ElevenLabs and Twilio that handle inbound and outbound phone calls with human-like speech. Customers get instant, accurate answers without hold times. Voice agents can take payments, book appointments, and escalate to a human when truly needed — all inside a single call.
- Engagement model
- Fixed scope, fixed price
- Progress
- Weekly demo + written update
- Support
- 30 days included
Daily queries handled autonomously
Response time improvement
Headcount added
Results from delivered engagements in this practice area.
01 — How it works
From your current process to a system that runs itself.
Design the Call Flow
We map every scenario the agent needs to handle — FAQs, payments, bookings, escalations — and define the conversation logic and fallback paths.
Build Voice + Brain
ElevenLabs provides the voice. The AI brain is powered by OpenAI with your business context baked in via a system prompt and RAG retrieval layer.
Deploy on Your Number
The agent is connected to your Twilio number and goes live. Calls are recorded, transcribed, and logged for review.
02 — Scope of work
What the engagement delivers.
- AElevenLabs voice synthesis with custom voice clone or preset
- BTwilio telephony integration for inbound and outbound calls
- CConversational AI with context memory across the call
- DStripe payment collection inside the voice flow
- EAutomated booking and calendar scheduling
- FCall transcript logging and escalation routing
03 — Related projects
